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我院自主研发的手机应用程序在医生与患者中的使用情况调查分析
Use of a self-developed mobile APP among doctors and patients in our hospital

作者:成巧梅 刘文文 李森 王耀辉 王雪静 李佩丽 张连仲

单位:郑州,河南省人民医院

关键词:手机应用程序;科室分布;患者特征;学历;入院次数

分类号:R197.3

DOI:10.3969/j.issn.2095-7432.2021.04.018

出版年,卷(期),页码:2021,11 (4):83-86

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摘要:

目的 研究医生使用河南省医(医护版)APP 的情况,调查患者使用河南省医(患者版)APP 情况及认知度。方 法 调取 2018 年 7 月 1 日至 2020 年 8 月 31 日的河南省医(医护版)APP 数据,探讨医生在临床实践中使用该 APP 的情况。 对住院患者发放调查问卷,了解患者使用河南省医(患者版)APP 情况。结果 共有 1 417 名医生注册登记河南省医(医护版) APP,主治医师占比最多,其中 941 名医生完成了有效在线咨询。在线有效咨询患者 470 395 人次。同时,收取完整有效的 127 份患者调查问卷中,使用患者版 APP 的占 47.24%;二次以上入院患者使用率高于首次入院患者使用率;小学学历患者使 用次数最多,为 (2.52±2.04) 次,中学学历患者 (1.98±1.93) 次,大专以上学历 (1.82±1.33) 次;84.25% 的患者使用患者版 APP 来辅助就医。结论 河南省医 APP 是医生与患者交流的有效网络工具之一,方便快捷,但患者版普及率尚有待进一步提高。

英文摘要:

Objective To investigate the use of “Henan Provincial Hospital” (staff version) APP by doctors and the use and awareness of “Henan Provincial Hospital” (patient version) APP by patients. Methods The data of “Henan Provincial Hospital” (staff version) APP from July 1, 2018 to August 31, 2020 were retrieved to explore the use of the APP by physicians in clinical practice. Questionnaire forms were distributed to inpatients to learn about their use of the “Henan Provincial Hospital” (patient version) APP. Results A total of 1417 doctors (mainly attending physicians) registered for the “Henan Provincial Hospital” (staff version) APP, 941 ofwhom offered 470,395 effective online consultations. As shown in 127 complete and effective questionnaire forms collected, 47.24% of the respondents had used the patient version APP; patients who had been admitted twice or more had higher usage rate of the APP than those who were admitted for the first time; patients with an education background of elementary school used this APP more frequently (2.52±2.04 times), followed by those with an education level of middle school (1.98±1.93 times) and junior college or above (1.82±1.33 times). Up to 84.25% of the respondents used the patient version APP to assist in seeking medical treatment. Conclusions The “Henan Provincial Hospital” APP is one of the effective online tools for doctors to communicate with patients in a convenient and fast way. The popularizing rate of the patient version needs to be further improved.

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